Draft: pending legal review.
Privacy policy
This policy explains how [PLACEHOLDER: Legal entity name] ("KarmIQ", "we") handles personal data when you use this website and when we deploy our products inside a customer's operation. It is written with India's Digital Personal Data Protection Act, 2023 in mind.
Who we are
KarmIQ is operated by [PLACEHOLDER: Legal entity name], registered in India at [PLACEHOLDER: Registered address]. For any question about this policy, write to [PLACEHOLDER: Privacy contact email].
Data we collect through this website
If you submit the pilot enquiry form, we collect what you give us so we can respond to your enquiry:
- Your name, role, company, work email and phone number.
- Your industry, the approximate size of the workforce at your site, and the product lines you are interested in.
- Your city or state, and any message you write.
- A record of your consent to being contacted about the enquiry.
Why we use it
Only to respond to your enquiry, assess whether a pilot is a sensible fit, and keep a record of the exchange. We do not sell personal data, and we do not use enquiry data for unrelated marketing.
Data processed inside a customer's operation
When KarmIQ is deployed at a customer's site, the customer determines the purpose and scope of processing and we act on their instructions under a written agreement. Workers are briefed before deployment and consent protocols are confirmed with the customer.
KarmIQ is built for workflow, safety and recognition outcomes. It is not supplied as a tool for individual disciplinary surveillance.
Retention
Website enquiry data is kept for as long as needed to deal with the enquiry and any resulting relationship. Retention for deployed systems is set by the customer under their agreement with us.
Your rights
Subject to applicable law, you may ask us for access to your personal data, ask us to correct it, ask us to erase it, and withdraw a consent you have given. Write to us and we will respond within the period the law allows.
Security
We apply role-based access controls and restrict access to enquiry data to the people who need it. No system is perfectly secure, and we do not claim otherwise.
Changes
If this policy changes, the updated version appears on this page with a new date.